These terms govern your use of rajaampatseaplanecharter.com and the coordination service run by Juara Holding Group, an independent broker desk (established 2015) that arranges private seaplane charters, resort transfers and liveaboard rendezvous in Raja Ampat with licensed Indonesian aviation operators — the desk does not own, crew or operate any aircraft itself. Terms current as of 2026 and subject to change.
Who is actually flying you?
Juara Holding Group is a coordination desk, not an airline or an aircraft operator. When you request a Raja Ampat seaplane charter through this site, the desk identifies a licensed operator able to fly the route, obtains a written quote on your behalf, and manages communication between you and that operator through to departure.
The distinction matters because it decides who is legally responsible for what.
| Function | Handled by | Governing document |
|---|---|---|
| Aircraft, crew, insurance, flight decision | Licensed operator named on your quote | Operator’s own contract of carriage |
| Quote, itinerary planning, resort/liveaboard coordination | Juara Holding Group desk | These terms of service |
| Payment collection for the flight | Either desk or operator, stated per quote | Written quote issued for that flight |
| Weather/sea-state/marine park go or no-go call | Licensed operator, with resort or vessel and marine park approval where applicable | Operator’s operational procedures |
No seaplane operator currently publishes a public tariff, aircraft type or fixed schedule for Raja Ampat. Every price you receive through this desk is a written, per-flight quote from a named licensed operator — never a rate pulled from this website.
Who do these terms apply to?
These terms apply to anyone who browses rajaampatseaplanecharter.com, submits an enquiry, or accepts a written quote coordinated through the desk. Accepting a quote — by deposit payment or written confirmation — forms a booking contract between you and the named operator, with the desk acting as coordinator, not as a party bound to deliver the flight itself.
If you are booking on behalf of a group, dive resort party or film production, you confirm you have authority to accept these terms and the operator’s contract of carriage for every passenger you register.
How does booking and pricing work?
- You submit your route, dates and passenger count (resort transfer to Misool Eco Resort or Misool Private Island, Kri Eco Resort near Cape Kri, Papua Paradise, a liveaboard or yacht rendezvous point, or a photography/expedition charter).
- The desk identifies a licensed operator and requests a written quote naming the aircraft category, route, price and deposit terms.
- You review and accept the quote directly, or through the desk acting as your coordinator.
- Deposit, balance due date, change fees and cancellation terms are set entirely by the operator’s quote — the desk does not set or alter these figures.
Because no operator publishes standing seaplane fares for Raja Ampat, comparison pricing on this site (for example, published Misool resort speedboat fares, quoted per person on request, or whole-vessel liveaboard charters in the USD 4,500–22,000 per night range) is shown only as a cost reference for surface transfer and liveaboard alternatives, dated to the research period, never as a seaplane price.
What governs the flight itself?
The operator’s contract of carriage — not this website — is the controlling document for your flight. It is provided in writing with each quote and typically sets out:
- Baggage and passenger weight limits specific to the aircraft
- Deposit amount, balance due date and accepted payment methods
- Change, rebooking and cancellation fees
- The operator’s weather, sea-state and daylight minimums for that route
- Insurance coverage and the operator’s liability limits as carrier
Read the operator’s contract of carriage before paying a deposit. If any term in a quote conflicts with a general statement on this website, the operator’s written quote controls for that flight.
What can cancel or reschedule a flight?
Seaplane operations in Raja Ampat depend on conditions the desk does not control and cannot override.
| Condition | Typical effect |
|---|---|
| Rough sea-state at the landing or anchorage point | Operator may delay, reroute to a road/boat transfer, or cancel |
| Insufficient daylight remaining for a safe return leg | Flight moved earlier, to the next available slot, or cancelled |
| Marine park, resort or vessel approval not granted for that landing point | Flight cannot proceed until approval is confirmed by the operator |
| Operator maintenance or aircraft availability | Operator rebooks or refunds per their written terms |
Calm-water conditions in northern Raja Ampat are generally more consistent from October to April, but this is a planning consideration cited from commercial charter-planning sources, not a guarantee, and every go/no-go call belongs to the licensed operator on the day.
What are you responsible for as a passenger?
Seaplane and amphibian charter aircraft operate on tighter weight and timing margins than scheduled airline flights. Before departure you must:
- Declare accurate total weight — passengers plus baggage — at the time of booking, and update the desk immediately if it changes
- Carry valid passport or ID matching the names on your quote, plus any permit required for the resort, liveaboard or marine park you are visiting
- Arrive at Domine Eduard Osok Airport (SOQ) in Sorong, or the alternative embarkation point confirmed in your itinerary, at the time the desk specifies
- Confirm connecting flights into SOQ (typically via Jakarta, Makassar or a Manado stop) leave enough buffer for the operator’s departure window
Failure to meet weight declarations or arrival times can result in the operator denying boarding, reweighing the flight, or applying the change fee stated in your quote. The desk is not liable for missed connections you control, such as a late inbound domestic flight.
What is the desk’s liability?
Juara Holding Group’s liability is limited to its role as coordination desk: sourcing a licensed operator, relaying accurate quote information, and managing communication before and during your booking. The desk is not liable for flight delays, cancellations, weather-related rescheduling, aircraft mechanical issues, or any loss arising from the operator’s performance of the flight itself — those risks and remedies sit with the operator under their contract of carriage and insurance.
The desk is not a licensed financial, legal, tax or aviation regulatory adviser. Nothing on this site is aviation safety guidance; operational limits described here are planning references from commercial sources, not meteorological or regulatory fact.
How is your personal data handled?
Booking details you submit (name, contact details, passport information, weight declarations) are processed under Indonesia’s Personal Data Protection Law (UU PDP, Law 27/2022) and shared only with the licensed operator, resort or vessel needed to fulfil your charter. For visitors from the EU/EEA and UK, the desk applies GDPR-aware handling: data minimization, a stated purpose for each field collected, and deletion or anonymization once your booking period and any legal retention requirement have passed. You may request a copy of the data held on you, or its deletion, through the contact channels below.
Which law governs these terms?
These terms of service are governed by the laws of the Republic of Indonesia. Any dispute concerning the desk’s coordination role is subject to the jurisdiction of Indonesian courts, without prejudice to any dispute-resolution clause stated separately in your operator’s contract of carriage.
How do you reach the desk?
For quotes, itinerary changes, or a data request under these terms, contact the coordination desk directly:
- WhatsApp: +62 811-3941-4563
- Email: bd@juaraholding.com
Changes to these terms
These terms are dated as of 2026 and may be updated as operator networks, regulatory guidance or the desk’s own procedures change. The version published on this page at the time of your booking applies to that booking; material changes affecting an accepted quote will be communicated directly by the desk before your balance payment is due.